Privacy policy

Sticker Chef LLC ("Sticker Chef," "we," "us") operates stickerchef.com. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

- Order information: your name, shipping and billing address, email, phone number, and the details of what you order, including any custom text, names or colors you enter.
- Payment information: payments are processed securely by Shopify and our payment providers (such as Shop Pay, PayPal, Apple Pay and Google Pay). We never see or store your full card number.
- Messages: anything you send us by email, text, phone or our contact form.
- Browsing information: your IP address, browser and device type, and the pages you visit, collected through cookies and similar tools.

How We Use Your Information

- To make, ship and track your order
- To answer your questions and handle returns or replacements
- To send order and shipping updates
- To send marketing emails, only if you sign up (you can unsubscribe anytime)
- To keep our site secure and understand how it's used so we can improve it

Who We Share It With

We share your information only as needed to run our store:
- Shopify, which hosts our store and processes payments
- Shipping carriers (UPS, USPS, FedEx) to deliver your order
- Apps that help run the store, such as order tracking and customer reviews
- Authorities, if the law requires it

We do not sell your personal information.

We use cookies to keep your cart working, remember your preferences, and understand site traffic. You can block or delete cookies in your browser settings, but some parts of the site may not work properly. To opt out of data sharing for advertising, visit our Your Privacy Choices page.

Your Choices and Rights

You can ask us to:
- Show you the personal information we have about you
- Correct or delete it
- Stop sending you marketing emails

Email info@stickerchef.com and we'll respond within 30 days. Depending on where you live, you may have additional rights under your state's privacy laws.

How Long We Keep It

We keep order records as long as needed for our business, tax and legal requirements, then delete them.

Security

We use reasonable safeguards to protect your information. Payment data is encrypted and handled by PCI-compliant payment processors. No method of sending data over the internet is 100% secure.

Children

Our store is not directed to children under 13, and we do not knowingly collect their information.

Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page.

Sticker Chef LLC
Email: info@stickerchef.com
Call or Text: (231) 412-7660