Refund policy

Refund Policy

Every Sticker Chef order is made to order by our family in Michigan, and every order is backed by our 100% satisfaction guarantee and 30-day no-hassle returns.

Our 30-Day Promise

If anything is wrong with your order within 30 days of delivery, contact us and we'll make it right. Just tell us what happened and send a photo if you can.

- Wrong, damaged or defective? We'll send a free replacement or a full refund, your choice. You don't need to send anything back.
- Peeling, fading or failing early because of a material or printing problem? We'll replace it free.
- Changed your mind on a non-personalized item? Return it unused, in its original packaging, within 30 days. You'll get a refund of the item price minus a 25% restocking fee.
- Personalized items (custom text, names or colors you chose)? These are made just for you, so we can't resell them. If we made a mistake or the item is defective, we'll replace it free. If something else went wrong, contact us and we'll work it out with you.

How to Start a Return

1. Contact us first at info@stickerchef.com or call/text (231) 412-7660 with your order number. Please don't ship anything back until we reply.
2. If a return is needed, we'll send you the return address and instructions.
3. If the problem was our mistake, we cover return shipping. For change-of-mind returns, return shipping is up to you.

Refunds

Refunds go back to your original payment method, usually within 5–7 business days after we approve the refund or receive the return.

Questions?

Email: info@stickerchef.com
Call or Text: (231) 412-7660