Shipping policy

Shipping Policy

Processing Time

Every order is made to order in 2–3 business days (excluding weekends and holidays) after you receive your order confirmation email. You'll get a shipping confirmation email with tracking as soon as your order ships.

Shipping Methods & Carriers

We primarily ship via UPS. Some orders may ship via USPS Priority Mail or FedEx. All shipments include tracking and insurance.

Shipping Rates

- FREE SHIPPING on orders of $75 or more
- Orders under $75: flat $7.95

Delivery Times

Once shipped, delivery typically takes:
- 3–5 business days for most US locations
- 5–7 business days for remote areas

Delivery times are estimates and not guaranteed. Weather, holidays and carrier delays may affect delivery.

International Shipping

We currently ship within the United States only.

Track Your Order

Use the tracking number in your shipping confirmation email, or track your order at stickerchef.com/apps/17TRACK.

Shipping Address

Please make sure your shipping address is correct before completing your order. We cannot be responsible for orders shipped to an incorrect address provided by the customer. Need to update your address? Contact us right away. We can only change addresses before the order ships.

Lost or Damaged Packages

Package not arrived? If tracking shows delivered but you haven't received it, check with neighbors and your local post office, then contact us within 7 days.

Damaged in transit? All orders are insured. Take photos of the package and contents and contact us within 48 hours. We'll send a replacement at no charge.

Order Issues

Wrong item received? Contact us right away with photos and we'll make it right.
Missing items? Check your packing slip and contact us within 7 days.

Holidays & Peak Seasons

During major holidays and peak seasons (summer for RV decals), processing times may be slightly longer. We'll let you know about any delays.

Questions?

Email: info@stickerchef.com
Call or Text: (231) 412-7660